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Honor Student
spayson
Posts: 2
Member Since: ‎09-06-2012
Message 1 of 3 (368 Views)

Printer or ink system error OJ 6600

I have an error message on the printer's screen that states "There is a problem with the printer or ink system. Turn printer off, then on. If problem persists contact HP."

 

The printer is an Officejet 6600 wirelessly connected to several computers.

 

I have tried turning printer off, completely unplugging printer and removing and replacing the ink cartridges.  Nothing clears the problem.

 

The problem showed up after I scanned a picture.

 

Please help

Honor Student
spayson
Posts: 2
Member Since: ‎09-06-2012
Message 2 of 3 (349 Views)

Re: Printer or ink system error OJ 6600

Bring to top

 

Someone please help on this.

Regents Professor
Ciara_B
Posts: 6,171
Member Since: ‎11-27-2009
Message 3 of 3 (167 Views)

Re: Printer or ink system error OJ 6600

Hi, I know this was made some time ago but just wondering if you're using the latest version of firmware (MIM2CN1322DR) released at the end of June.

 

Thanks, Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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