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Honor Student
Posts: 2
Member Since: ‎01-14-2014
Message 1 of 7 (571 Views)
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Re-setting date on Photosmart 7510 Printer

When I print a Printer Status Report for ink levels, the "Ink Install" date is wrong by minus 5 days each time.

From this I deduce that my printer's internal date is wrong by minus 5 days.

I have searched high and low for "setting" and "re-setting"  the date - but to no avail.

The HP Helpdesk is useless

Thus I am "Very Dissatisfied".  can anyone help ? 

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Accepted Solution

Re: Re-setting date on Photosmart 7510 Printer

Hello,

 

Please try the following steps:

 

1. Press Setup (Wrench icon)

2. Press Tools

3. Press Date & Time

4. Press Change, and then select your region

5. Set correct time, and then press Ok

6. Enter correct date. and then press Done

 

Thank you

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Master's Graduate
Posts: 554
Member Since: ‎12-07-2011
Message 2 of 7 (549 Views)

Re: Re-setting date on Photosmart 7510 Printer

Hello,

 

Please try the following steps:

 

1. Press Setup (Wrench icon)

2. Press Tools

3. Press Date & Time

4. Press Change, and then select your region

5. Set correct time, and then press Ok

6. Enter correct date. and then press Done

 

Thank you


I was an HP employee.


Kudos are appreciated if I have helped you.
Honor Student
Posts: 2
Member Since: ‎01-14-2014
Message 3 of 7 (540 Views)

Re: Re-setting date on Photosmart 7510 Printer

Thank you Lorem-Ipsum - your solution worked perfectly and solved my problem - something Google and HP's own Support Search system had totally failed to do !

 

Thank you also for your clear, articulate and literate reply.  It was a pleasure to read unlike the increasing trend for inarticulate, mis-spelt and illiterate "pavement-speak" comments which seem to dominate on-line forums at present.

 

I wish you well in HP

 

JopetaJ

Student
Posts: 1
Member Since: ‎05-07-2012
Message 4 of 7 (282 Views)

Re: Re-setting date on Photosmart 7510 Printer

You helped me, too.  Your solution was so easy.  It's a wonder it is difficult to find on HP's help.

Student
Posts: 1
Member Since: ‎11-14-2014
Message 5 of 7 (202 Views)

Re: Re-setting date on Photosmart 7510 Printer

Perfect.

 

Just the thing I needed.

 

Thanks for taking the time to help others.

Honor Student
Posts: 3
Member Since: ‎08-24-2015
Message 6 of 7 (28 Views)

Re: Re-setting date on Photosmart 7510 Printer

I can not get the correct date or time to display on my printer.  The date is 13 days behind and the time is over 6 hours ahead eventhough I have entered the correct time zone.

Honor Student
Posts: 3
Member Since: ‎08-24-2015
Message 7 of 7 (17 Views)

Re: Re-setting date on Photosmart 7510 Printer

I'm not sure what I was doing wrong, but somehow I would never get to the screens where you can actually change the date and time.  I played around with it again and magically got to the appropriate screens.  all is well.

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