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Honor Student
JopetaJ
Posts: 2
Member Since: ‎01-14-2014
Message 1 of 4 (343 Views)
Accepted Solution

Re-setting date on Photosmart 7510 Printer

When I print a Printer Status Report for ink levels, the "Ink Install" date is wrong by minus 5 days each time.

From this I deduce that my printer's internal date is wrong by minus 5 days.

I have searched high and low for "setting" and "re-setting"  the date - but to no avail.

The HP Helpdesk is useless

Thus I am "Very Dissatisfied".  can anyone help ? 

Master's Graduate
Lorem_ipsum
Posts: 554
Member Since: ‎12-07-2011
Message 2 of 4 (321 Views)

Re: Re-setting date on Photosmart 7510 Printer

Hello,

 

Please try the following steps:

 

1. Press Setup (Wrench icon)

2. Press Tools

3. Press Date & Time

4. Press Change, and then select your region

5. Set correct time, and then press Ok

6. Enter correct date. and then press Done

 

Thank you


I was an HP employee.


Kudos are appreciated if I have helped you.
Honor Student
JopetaJ
Posts: 2
Member Since: ‎01-14-2014
Message 3 of 4 (312 Views)

Re: Re-setting date on Photosmart 7510 Printer

Thank you Lorem-Ipsum - your solution worked perfectly and solved my problem - something Google and HP's own Support Search system had totally failed to do !

 

Thank you also for your clear, articulate and literate reply.  It was a pleasure to read unlike the increasing trend for inarticulate, mis-spelt and illiterate "pavement-speak" comments which seem to dominate on-line forums at present.

 

I wish you well in HP

 

JopetaJ

Student
Nina917
Posts: 1
Member Since: ‎05-07-2012
Message 4 of 4 (54 Views)

Re: Re-setting date on Photosmart 7510 Printer

You helped me, too.  Your solution was so easy.  It's a wonder it is difficult to find on HP's help.

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