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06-09-2012 09:05 AM
Please clarify your Mac OS X version.
You may find the version by clicking the Apple icon and then About This Mac.
If my post resolved your problem, please mark it as as Accepted Solution
06-09-2012 12:11 PM
I actually sort of figured out how to scan. I did it with the image capture. I have version 10.6.8
I found out that the director was not compatible but in the support forum, it was suggested image capture so I tried it. Not really sure what I did but I opened it up and scanned a photo and sent to iphoto. I assume it will work for other scans as well.