02-21-2010 11:08 AM - edited 02-21-2010 11:13 AM
On starting internet explorer smart web is looking for this file. SmartWebPrinting.msi it was in a temp file but now has gone awol.
Does anyone know where you can get this file from? I have searched in explorer but with no luck.
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02-26-2010 10:10 AM
Thanks for your info. Just to up date you.
I have tried to install the SmartWebPrinting.msi from the original HP CD. But because the SmartWebPrinting.msi on my computer is newer it will not install the old one!
I think I will contact HP to see what they say.
03-01-2010 01:11 PM - last edited on 03-03-2010 12:50 PM by WendyM
03-03-2010 12:31 PM
Which version of IE are using? Also, which version of Smart Web Printing (SWP) are you using?
The most recent version is 4.6 and supports IE versions 6, 7 and 8, and Firefox v3.5. Check out the SWP website for more information and/or a free download.
03-29-2010 06:43 AM
Thanks for your tips. But the download did not work. I get the message that this has already been installed on to my computer and the only other option is to uninstall. But I have not tried this yet?
IE version is 8.
Smart Web Printing (SWP) version 188.8.131.52
04-06-2010 05:50 PM
I am having this same problem. I downloaded the latest smartwebprinting, but I still get the pop up and have to click past it three times every time I try to open a new Internet explorer page (ver.8), and even when I try to open control panel. Any ideas yet?
04-21-2010 06:10 PM
I have the same problem and it keeps popping up every time I start my lap top. I think it was a update? Now my all in one officejet j4580 won't even show up on my screen when I plug in the usb cable. If I hit the HP Solution Center button I get a message Passing error in file c:\Program files\Hewlett-Packard\DigitalImaging\bin\hpqscloc\
I've tried to uninstall the J4580 but nothing happens. from the program page or the change/uninstall page. I tried to down load it from the website. I tried to use my cd which came with the product but nothing happens. This was installed in my laptop HP Pavillion dv6426us.
I am about ready to reformat the whole computer and reinstall the software