Question
Reply
 
Student
CoreTech
Posts: 1
Member Since: ‎12-18-2011
Message 1 of 1 (90 Views)

The OJ 6500 E709a MFP installation claims SLP is not running the NDU says it is.

I have the MFP setup with a static IP. I can setup the printer manually & use it fine, I can login & scan with WebScan fine.  The full installation V14 will not recognize the printer and fails to install, stating an SLP communcation error.  The NDU states that SLP is running OK but  the hpqqcsx08 & Service Device Discovery are not installed.  Also the twain drivers are not installed so I can't scan from apps.  I have tried using the Corporate Scrubbers to remove everything & install again but it fails every time.  What else can I try?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation