Question
Reply
 
Top Student
JMMdesktop
Posts: 4
Member Since: ‎02-12-2010
Message 1 of 5 (2,967 Views)

Trying to set up HP Officejet 4500 Desktop Printer

I am receiving a message telling me "insert the BPD disk"  the only disk I have is the one that came with the printer.

Tutor
NeilNilav
Posts: 9
Member Since: ‎03-20-2009
Message 2 of 5 (2,940 Views)

Re: Trying to set up HP Officejet 4500 Desktop Printer

Hi

If I am not wrong then this is a dialog box that comes up and you keep on getting this error quite frequently.

I know sometimes it is quite irritating but here is what you need to do

>Click on the following link

http://support.microsoft.com/kb/290301

>Click on Download the Windows Installer Cleanup Utility package now. 

>After you run then the Windows Install cleanup Utility will be installed in your computer and you will be able to find that in Start>All Programs

>Click on that to run the application.

> As soon as it opens it will give you a list of installed S/W and drivers with their respective versions.

>Try and locate BPD Software and after you locate it Select it and click on "Remove" (not Remove All).

 

Restart your computer to find it resolved.

 

Please notify if the issue is not resolved and if possible take a screenshot of it and paste it over here so that it is easy to understand the error.

 

Regards,

Neil

Honor Student
garfield_HP
Posts: 2
Member Since: ‎06-29-2010
Message 3 of 5 (2,874 Views)

Re: Trying to set up HP Officejet 4500 Desktop Printer

Is there any other issue that can be taken care with the help of this......

This is a nice utility you have suggested.

What is the use of it??

Student
dontazz2003
Posts: 1
Member Since: ‎03-06-2011
Message 4 of 5 (2,169 Views)

Re: Trying to set up HP Officejet 4500 Desktop Printer

I keep getting it is not set up, try to set the usb cord everything is on computer but I am stunk on that part even brought a new cord thinking one it came with was bad. HELP!!!!

Student
joattasellers
Posts: 1
Member Since: ‎09-26-2012
Message 5 of 5 (769 Views)

Re: Trying to set up HP Officejet 4500 Desktop Printer

I only have the disk that came with the printer.......hp officejet 4500 g510

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation