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Honor Student
MANDAVKAR_AMIT
Posts: 2
Member Since: ‎10-01-2012
Message 1 of 13 (1,715 Views)
Accepted Solution

UNABLE TO DOWNLOAD HP PHOTO CREATION

[ Edited ]

RECENTLY I PURCHASED HP DESKJET INK ADVANTAGE 2515 PRINTER. I RECEIVED SOFTWARE CD ALONG WITH IT. IT HAS A SOFTWARE OR UTILITY NAMED  'HP PHOTO CREATION' ,WHICH I AM NOT ABLE TO DOWNLOAD FROM NET. WHEN TRY TO DO SO IT DISPLAYED MESSAGE "PLEASE CHECK YOUR NETWORK CONNECTIONS AND TRY AGAIN - ERROR CODE DA871"

 AS MY NET CONNECTION IS WORKING AS I AM ON THIS SITE, THEN WHY IT IS GIVING THE MESSAGE. PLEASE HELP. MAIL ME AT [Personal Information Removed]

THANK YOU.

Master's Graduate
ferRX
Posts: 289
Member Since: ‎03-14-2009
Message 2 of 13 (1,706 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

 

Then try the download with the next link:

 

 

* Click on KUDOS star to say thanks :smileywink:

 

* also Click on the button Accepted Solution if your question is answered.

Honor Student
MANDAVKAR_AMIT
Posts: 2
Member Since: ‎10-01-2012
Message 3 of 13 (1,703 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

THANK YOU FRIEND.

 UR LINK IS WORKING. THANX FOR SOLUTION.

Master's Graduate
RocketLife
Posts: 496
Member Since: ‎01-18-2011
Message 4 of 13 (1,668 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

Hi Amit.

 

Thank you for trying HP Photo Creations. For tips on using it, please see our resources page:

 

http://h30434.www3.hp.com/t5/Web-Printing-Software/HP-Photo-Creations-Support-and-Resources/td-p/481...

 

We also have several quick overview videos here:

 

http://hp.rlproductionnetwork.com/videos.html

 

Hope this helps,

 

RocketLife 

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Master's Graduate
ferRX
Posts: 289
Member Since: ‎03-14-2009
Message 5 of 13 (1,659 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

[ Edited ]

 

I am glad it helps you :smileywink:

 

Thanks for giving KUDOS,

 

...and also thanks to RocketLife for providing so much information...:smileywink:

 

Cheers, :smileyvery-happy:

 

Top Student
SallydHolman
Posts: 3
Member Since: ‎09-22-2012
Message 6 of 13 (1,470 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

this link worked for me too, many thanks !!
Master's Graduate
RocketLife
Posts: 496
Member Since: ‎01-18-2011
Message 7 of 13 (1,466 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

In case other people find this thread, here's a better link to download HP Photo Creations:

 

www.hp.com/go/hppc

 

That page has both Mac and Windows versions. The link ferRX shared was for an earlier version of the Windows software. HP Photo Creations updates itself automatically each time you launch it, but downloading from www.hp.com/go/hppc will save you a step.

 

Thank you, 

 

RocketLife

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RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
Master's Graduate
ferRX
Posts: 289
Member Since: ‎03-14-2009
Message 8 of 13 (1,430 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

Hi,

 

Thanks again RocketLife for providing an additional link...:smileywink:

 

Cheers, :smileyvery-happy:

ferRX.     

 

Honor Student
shayshay
Posts: 3
Member Since: ‎04-18-2013
Message 9 of 13 (1,249 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

Today is 04/18/2013 and none of the options given by forum suggestions allows me to download HP Photo Creation. It always fails at 50%. I would appreciate any new suggestions.

Thank you

Master's Graduate
RocketLife
Posts: 496
Member Since: ‎01-18-2011
Message 10 of 13 (1,245 Views)

Re: UNABLE TO DOWNLOAD HP PHOTO CREATION

Hi ShayShay.

 

www.hp.com/go/hppc is the main download page, but you can try the web catalog as well. Look for the Download button in the bar that runs across that page.

 

Our customer support team would be happy to help; you can reach them at hpphotocreations@hp.com.

 

Thanks for writing,

 

RocketLife

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RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
» Contact Customer Support — get answers from the experts
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