06-14-2014 10:30 PM
I recently bought a used Officejet Pro 8600 and I am unable to set it up to my home network. When I go to set up -> network -> wireless setup wizard (and all the options in the network menu, and many others) I get a message that says "this feature has been locked by your system administrator or the person who set up the printer."
Please help. How do I get around this and unlock all the menu items that are locked?
Thanks a milion,
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06-16-2014 05:06 PM
Welcome to the HP Forums!
I understand you're unable to connect the Officejet 8600 wireless because you're receiving a message "This feature has been locked by your system Administrator". I will do my best to assist you!
There is a Administrator settings through the Embedded Web Sever, but in order to access this you have to be connected over a wireless network. Unfortunately, you're unable to access the Wireless Setup. There is two options you can try:
1) You can hook up an Ethernet cord, then access the Embedded Web Sever.
2) You can install this printer on your computer by a USB cord. Complete the installation, then follow this HP document on Convert from a USB connected printer to wireless. Once this is complete you can access the Embedded Web Sever.
Once you get this printer connected, follow these steps in the Embedded Web Sever:
1) At the very top click on Settings, then Password Settings
2) If there is a Username and Password, please delete this and click apply
Please post your results, as I will be looking forward to hearing from you. Have a great night!