Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit (14567 Views)
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Honor Student
markhweiss
Posts: 1
Registered: ‎01-12-2011
Message 1 of 9 (14,567 Views)
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Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I have an HP Laserjet 1012.  My PC has Windows 7 Pro 64bits.  I used the Laserjet 1015 PCL 6 drivers.  When I printed the first couple of times, it worked fine.  Now every page just prints out  "Unsupported Personality: PCL" at the top.

 

What do I do now?

 

Thanks for your "Experts for One-Day Tech Support"

 

Mark

Honor Student
tuaniowa
Posts: 1
Registered: ‎01-22-2011
Message 2 of 9 (14,453 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I got the same problem. The problem is HP decided not to update the driver for Windows 7. The workaround is you have to turn off and turn the printer back on to clear the memory in the printer. 

Student
rbarbo43
Posts: 1
Registered: ‎12-21-2011
Message 3 of 9 (13,647 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I have an HP Laserjet 1012.  My PC has Windows 7 Pro 64bits.  I used the Laserjet 1015 PCL 6 drivers.  When I printed the first couple of times, it worked fine.  Now every page just prints out  "Unsupported Personality: PCL" at the top.

 

What do I do now?

Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 4 of 9 (13,293 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi rbarbo43, 

 

I have found the following thread which will assist you with the printer install in Win 7. Let me know if you need additional assistance?

 

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Laserjet-1012-driver-for-Windows-7/m-p/...

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Viateur
Posts: 2
Registered: ‎10-30-2013
Message 5 of 9 (3,435 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Unsupported personality: pcl on laserjet 1012 printing from Windows 7 Pro 64bit
HP
Advance23
Posts: 1,576
Registered: ‎09-03-2013
Message 6 of 9 (3,406 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi,

 

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .

I hope this helps.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!



~Advance23~
I work on behalf of HP
Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 7 of 9 (3,398 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi Viateur,

 

I have found the following thread which will assist you with the printer install in Win 7. Let me know if you need additional assistance?

 

Solved - Laserjet 1012 driver for Windows 7

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Viateur
Posts: 2
Registered: ‎10-30-2013
Message 8 of 9 (3,377 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I turn off my printer and turn it again and the problem was settle

I thank you for the suggestion

Viateur
Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 9 of 9 (3,356 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi Viateur,

 

Glad to hear the issue has been resolved. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation