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Honor Student
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Message 1 of 12 (18,564 Views)
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Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I have an HP Laserjet 1012.  My PC has Windows 7 Pro 64bits.  I used the Laserjet 1015 PCL 6 drivers.  When I printed the first couple of times, it worked fine.  Now every page just prints out  "Unsupported Personality: PCL" at the top.

 

What do I do now?

 

Thanks for your "Experts for One-Day Tech Support"

 

Mark

Honor Student
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Member Since: ‎01-22-2011
Message 2 of 12 (18,450 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I got the same problem. The problem is HP decided not to update the driver for Windows 7. The workaround is you have to turn off and turn the printer back on to clear the memory in the printer. 

Student
Posts: 1
Member Since: ‎12-21-2011
Message 3 of 12 (17,644 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I have an HP Laserjet 1012.  My PC has Windows 7 Pro 64bits.  I used the Laserjet 1015 PCL 6 drivers.  When I printed the first couple of times, it worked fine.  Now every page just prints out  "Unsupported Personality: PCL" at the top.

 

What do I do now?

Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 4 of 12 (17,290 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi rbarbo43, 

 

I have found the following thread which will assist you with the printer install in Win 7. Let me know if you need additional assistance?

 

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Laserjet-1012-driver-for-Windows-7/m-p/...

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Posts: 2
Member Since: ‎10-30-2013
Message 5 of 12 (7,432 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Unsupported personality: pcl on laserjet 1012 printing from Windows 7 Pro 64bit
Retired
Posts: 2,789
Member Since: ‎09-03-2013
Message 6 of 12 (7,403 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi,

 

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .

I hope this helps.

I worked on behalf of HP.
Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 7 of 12 (7,395 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi Viateur,

 

I have found the following thread which will assist you with the printer install in Win 7. Let me know if you need additional assistance?

 

Solved - Laserjet 1012 driver for Windows 7

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
Posts: 2
Member Since: ‎10-30-2013
Message 8 of 12 (7,374 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

I turn off my printer and turn it again and the problem was settle

I thank you for the suggestion

Viateur
Provost
Posts: 11,508
Member Since: ‎12-31-2009
Message 9 of 12 (7,353 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Hi Viateur,

 

Glad to hear the issue has been resolved. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
Posts: 1
Member Since: ‎05-05-2014
Message 10 of 12 (3,670 Views)

Re: Unsupported Personality: PCL on Laserjet 1012 printing from Windows 7 Pro 64bit

Good Afternoon,

 

We are having a similar issue for the Laserjet 1012 while running it through Uniprint via a Terminal Server. We get the same printout error when attempting to print.

 

Has there been an updated solution to this issue?

Thanks,

 

TJ

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation