Question
Reply
 
Student
AlSmitty
Posts: 1
Member Since: ‎09-06-2012
Message 1 of 10 (5,845 Views)

Windows 8 Driver for HP Photosmart Premium C309a

Need driver or workaround to install printer on Windows 8 Pro.

Top Student
KiwiOca
Posts: 6
Member Since: ‎05-14-2011
Message 2 of 10 (5,828 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a


AlSmitty wrote:

Need driver or workaround to install printer on Windows 8 Pro.


I'm also running Windows 8 Pro and I connected the 309a via USB and Windows installed its drivers. So both printing and scanning are working for me .

 

You should be able to do the same. Check whether device is hidden in device manager is not installing properly via USB. If it is, uninstall it, unplug the cable, plug it again, and it should install the default Windows 8 drivers.

 

HOWEVER...

 

1. Driver installed is "HP Photosmart C309a series Class Driver" instead of the HP's "HP Photosmart C309a series" driver.

 

2. HP Solution Centre does not see the printer - is it because of the different driver?

 

3. Cannot install the printer, as a network printer. HP's install software fails I believe after finding the printer OK and starting to install its own driver.

 

It would be really nice to get this resolved.

 

HP? Anyone listening?

Student
ElRico
Posts: 1
Member Since: ‎09-16-2012
Message 3 of 10 (5,771 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Same here...:smileysad:

Student
akai277
Posts: 1
Member Since: ‎10-13-2012
Message 4 of 10 (5,675 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

I extract the setup files, and found the setup file in taskmanager during the setup process,but I still could not setup sucessfully with the [hpzdui40.exe] too,even set it(and the others) to compatible mode,why HP can not help

Honor Student
MihirShah
Posts: 2
Member Since: ‎11-21-2013
Message 5 of 10 (2,564 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Did any of you manage to get HP Photosmart C309a drivers for Windows 8 ??

 

Honor Student
MihirShah
Posts: 2
Member Since: ‎11-21-2013
Message 6 of 10 (2,563 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Student
joann_olson
Posts: 1
Member Since: ‎12-04-2013
Message 7 of 10 (2,461 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Somehow my printer went offline and I don't know how to restore it.

HP Support Agent
Rainbow7000
Posts: 8,589
Member Since: ‎09-02-2013
Message 8 of 10 (2,413 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Hello joann_olson,

 

I am sorry to hear that your printer has gone "offline". I understand you are looking for how to restore it. I would like to help you and have looked into this issue for you. I have located a troubleshooting guide that I will post for you below. I recommend following the steps to help put your printer back online.

 

'Printer is offline' Message Displays on the Computer and the Printer Will Not Print - Select your Operating System first and proceed from there.

 

I hope this helps you correct the problem!

 

Take care,

 

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


R a i n b o w 7000
I work on behalf of HP

Student
ekitkat
Posts: 1
Member Since: ‎02-23-2014
Message 9 of 10 (1,779 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Can I use Photosmart c309a with windows 8.1 pc?  Or how do I get the printer driver for windows 8.1? Thank you.

Top Student
KiwiOca
Posts: 6
Member Since: ‎05-14-2011
Message 10 of 10 (1,764 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

See previous posting in this thread... go to:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=3737...

 

And select your version of Windows 8.1 for the driver. It is supported.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation