Windows 8 Driver for HP Photosmart Premium C309a (4528 Views)
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Student
AlSmitty
Posts: 1
Registered: ‎09-06-2012
Message 1 of 10 (4,528 Views)

Windows 8 Driver for HP Photosmart Premium C309a

Need driver or workaround to install printer on Windows 8 Pro.

Top Student
KiwiOca
Posts: 6
Registered: ‎05-14-2011
Message 2 of 10 (4,511 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a


AlSmitty wrote:

Need driver or workaround to install printer on Windows 8 Pro.


I'm also running Windows 8 Pro and I connected the 309a via USB and Windows installed its drivers. So both printing and scanning are working for me .

 

You should be able to do the same. Check whether device is hidden in device manager is not installing properly via USB. If it is, uninstall it, unplug the cable, plug it again, and it should install the default Windows 8 drivers.

 

HOWEVER...

 

1. Driver installed is "HP Photosmart C309a series Class Driver" instead of the HP's "HP Photosmart C309a series" driver.

 

2. HP Solution Centre does not see the printer - is it because of the different driver?

 

3. Cannot install the printer, as a network printer. HP's install software fails I believe after finding the printer OK and starting to install its own driver.

 

It would be really nice to get this resolved.

 

HP? Anyone listening?

Student
ElRico
Posts: 1
Registered: ‎09-16-2012
Message 3 of 10 (4,454 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Same here...:smileysad:

Student
akai277
Posts: 1
Registered: ‎10-13-2012
Message 4 of 10 (4,359 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

I extract the setup files, and found the setup file in taskmanager during the setup process,but I still could not setup sucessfully with the [hpzdui40.exe] too,even set it(and the others) to compatible mode,why HP can not help

Honor Student
MihirShah
Posts: 2
Registered: ‎11-21-2013
Message 5 of 10 (1,248 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Did any of you manage to get HP Photosmart C309a drivers for Windows 8 ??

 

Honor Student
MihirShah
Posts: 2
Registered: ‎11-21-2013
Message 6 of 10 (1,247 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Student
joann_olson
Posts: 1
Registered: ‎12-04-2013
Message 7 of 10 (1,144 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Somehow my printer went offline and I don't know how to restore it.

HP
Rainbow7000
Posts: 2,154
Registered: ‎09-02-2013
Message 8 of 10 (1,096 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Hello joann_olson,

 

I am sorry to hear that your printer has gone "offline". I understand you are looking for how to restore it. I would like to help you and have looked into this issue for you. I have located a troubleshooting guide that I will post for you below. I recommend following the steps to help put your printer back online.

 

'Printer is offline' Message Displays on the Computer and the Printer Will Not Print - Select your Operating System first and proceed from there.

 

I hope this helps you correct the problem!

 

Take care,

 

Rainbow7000
I work on behalf of HP

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Student
ekitkat
Posts: 1
Registered: ‎02-23-2014
Message 9 of 10 (462 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

Can I use Photosmart c309a with windows 8.1 pc?  Or how do I get the printer driver for windows 8.1? Thank you.

Top Student
KiwiOca
Posts: 6
Registered: ‎05-14-2011
Message 10 of 10 (447 Views)

Re: Windows 8 Driver for HP Photosmart Premium C309a

See previous posting in this thread... go to:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=3737...

 

And select your version of Windows 8.1 for the driver. It is supported.

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