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Student
Posts: 1
Member Since: ‎12-29-2012
Message 1 of 4 (3,109 Views)

Windows 8 drivers for HP Photosmart 2575 All-in-One Printer

Installed drivers for the HP Photosmart 2575 All-in-One Printer, Scanner, Copier for Windows 8 but the scanner is not working?

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Intern
Posts: 42
Member Since: ‎11-02-2009
Message 2 of 4 (3,080 Views)

Re: Windows 8 drivers for HP Photosmart 2575 All-in-One Printer

To identify the issue, please let us know  if any of the  following is  working  or  all  of them are failing.

 

1. Scan  from Solution Center

2. Scan from  Microsoft Paint

3. Scan from  device  front panel

 

I work with HP, but these  comments  are mine.

Student
Posts: 1
Member Since: ‎10-26-2013
Message 3 of 4 (2,353 Views)

Re: Windows 8 drivers for HP Photosmart 2575 All-in-One Printer

printer not connected. error code 41

HP Support Agent
Posts: 4,913
Member Since: ‎09-03-2013
Message 4 of 4 (2,335 Views)

Re: Windows 8 drivers for HP Photosmart 2575 All-in-One Printer

Hi yatyatsun,

 

Have you already installed the Windows 8 drivers for your printer? I will leave the link for the updated
HP Photosmart Full Feature Software and Drivers. What is it you are trying to do when you are getting that error message? Please let me know, I will watch for your reply so we can start troubleshooting if need be.

 

Thanks so much,

HevnLgh
I work on behalf of HP

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