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Top Student
tkmand
Posts: 2
Member Since: ‎09-21-2013
Message 1 of 5 (6,946 Views)
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Windows 8 is showing that my HP photosmart 6520 is offline

I have a new HP Windows 8 and a new HP Photosmart 6520 printer.

Whenever I go to print - I get an offline error message

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8lives
Posts: 5,232
Member Since: ‎12-02-2008
Message 2 of 5 (6,941 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

This link should help resolve your problem.



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Top Student
tkmand
Posts: 2
Member Since: ‎09-21-2013
Message 3 of 5 (6,937 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

Thanks - will try it!
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carolynsez
Posts: 1
Member Since: ‎06-12-2014
Message 4 of 5 (3,933 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

 

I cannot print because it is offline.  I tried going into settings to make sure the check mark was on default printer.  I keep getting the message that printer is offline.

Regents Professor
8lives
Posts: 5,232
Member Since: ‎12-02-2008
Message 5 of 5 (3,925 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

@carolynsez, did you try running the HP print & scan doctor program?



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