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Honor Student
duffer2222
Posts: 4
Member Since: ‎05-02-2012
Message 1 of 10 (16,502 Views)

cannot connect deskjet 3050a to wireless network

Hi all,

 

Just bought a Deskjet 3050a printer.

Install worked until I tried to connect it wirelessly to my MAC book pro.

I tried everything, via easy set up, via USA cable...it just won't work.

 

My router does not have a push button and when I logged it to router admin page to add a PIN that printer gave me (on small panel) i could not find where to insert this PIN.

 

Please help if you can, thanks.

 

Provost
banhien
Posts: 34,153
Member Since: ‎01-29-2009
Message 2 of 10 (16,499 Views)

Re: cannot connect deskjet 3050a to wireless network

Hi,

 

Please follow these steps first:

 

  http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpj07116&prodTy...

 

Regards.

BH
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Honor Student
duffer2222
Posts: 4
Member Since: ‎05-02-2012
Message 3 of 10 (16,498 Views)

Re: cannot connect deskjet 3050a to wireless network

Thanks BH but my computer is a MAC, this tool is apparently for Windows only. Am I right?

Provost
banhien
Posts: 34,153
Member Since: ‎01-29-2009
Message 4 of 10 (16,497 Views)

Re: cannot connect deskjet 3050a to wireless network

Hi,

 

You have to ADD printer to the Network first. You can use Printer Control pannel to do this. You can also use this document (from page #6):

 

   http://h10032.www1.hp.com/ctg/Manual/c02853536.pdf

 

Good luck.

BH
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Honor Student
duffer2222
Posts: 4
Member Since: ‎05-02-2012
Message 5 of 10 (16,495 Views)

Re: cannot connect deskjet 3050a to wireless network

Thanks but that's already done. My printer appears when I click print, it's just not connected to wireless.

When I try to print it says: Printer is offline, printer is not connected

On printer, blue light is blinking.

 

Provost
banhien
Posts: 34,153
Member Since: ‎01-29-2009
Message 6 of 10 (16,494 Views)

Re: cannot connect deskjet 3050a to wireless network

Hi,

 

It seems to me you have not connected the printer properly. Please check all steps on page #6 again.

 

Regards.

BH
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Honor Student
duffer2222
Posts: 4
Member Since: ‎05-02-2012
Message 7 of 10 (16,492 Views)

Re: cannot connect deskjet 3050a to wireless network

I tried everything again.

Uninstalled printer and installed everything again, doing set-up, using first auto wireless then USB cable.

It did not work.

Blue wireless light still blinking. Still impossible to print wirelessly.

Student
lissa66
Posts: 1
Member Since: ‎09-03-2012
Message 8 of 10 (14,169 Views)

Re: cannot connect deskjet 3050a to wireless network

I too bought the 3050aprinter, mainly to use with our iPad and iPhones. So far, I am disappointed.  I cannot get it to connect wirelessly.  We have a router, but I see no push button and I see no where to enter a PIN.  We also use a Verizon Wireless Jetpack.  Any suggestions for connecting wirelessly?

Student
daramccarthy
Posts: 1
Member Since: ‎11-12-2013
Message 9 of 10 (3,602 Views)

Re: cannot connect deskjet 3050a to wireless network

Have the same problem. Tried every permutation and combination. It works very rarely and mostly doesnt work at all. When trying to set up the wirless functionality you have to temporarily connect to usb and it wont recognise the usb being connected. USB ports work. It's just a waste. Refund.

HP Support Agent
Rainbow7000
Posts: 7,037
Member Since: ‎09-02-2013
Message 10 of 10 (3,595 Views)

Re: cannot connect deskjet 3050a to wireless network

Hello daramccarthy,

 

I am sorry to hear you are not able to connect to your wireless network with your Deskjet 3050a. Is there something I can help you with? I see that you have troubleshot the problem previously, however if there is something I can assist with, please let me know. If so, please include some more information so I can find specific information for you.

 

 

Which OS are you running?

 

If you are running Windows - Have you tried HP's Print and Scan Doctor?

 

Which Model of the Deskjet 3050a do you have? J611a or J611g?

 

 

Thanks!

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