Question
Reply
 
Student
friday1958
Posts: 1
Member Since: ‎01-10-2012
Message 1 of 3 (586 Views)

carriage jam, HP Photosmart C4400 all in one series

After every print I get the error message that the carriage is jammed...I've done everything in the video to correct this, but it's still happening. I can shut the printer off and then it will print OK, but goes right back to the jam message. If I want to print 2 copies, it will do that without the message.

Honor Student
SG13
Posts: 3
Member Since: ‎02-18-2012
Message 2 of 3 (537 Views)

Re: carriage jam, HP Photosmart C4400 all in one series

I'm having the same problem - after years of no problems! Did you get any solution?

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 3 of 3 (526 Views)

Re: carriage jam, HP Photosmart C4400 all in one series

If you have tried everything in the video located here:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01309787&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Then it would need serviced/replaced. For service options 800-474-6836.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation