clean print head c4795 (238 Views)
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Student
kcbrats
Posts: 1
Registered: ‎06-30-2013
Message 1 of 2 (238 Views)

clean print head c4795

changed ink crartridge and now black wont print. i can print in grayscale or color. Is it the new cartridge or do I need to clean the print head and how do I do it?

Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 2 of 2 (215 Views)

Re: clean print head c4795

Hello,

 

I see that you're having an issue with the print quality. This issue could very well be a faulty ink cartridge. I would suggest following this document first. 

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

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I work for HP
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