Question
Reply
 
Student
ndhelp
Posts: 1
Member Since: ‎04-26-2011
Message 1 of 2 (400 Views)

computer cannot access the registry key

I am trying to install an HP Officejet 5610 onto operating system windows XP professional and keep getting an error code that says the computer cannot access the registry key.  I have the print driver on cd for xp.....please advise....

Intern
MDAVIS00
Posts: 16
Member Since: ‎04-08-2011
Message 2 of 2 (397 Views)

Re: computer cannot access the registry key

Hey ndhlep,

 

Are you an Administrator on the computer?  Also does it give you the registry key it cannot access?

 

Thanks!

For help with your specific printer visit HP Customer Care: www.hp.com/go/customercare

________________________________________________________
Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as Accept as Solution

(Although I am employed by HP, I am speaking for myself and not for HP)
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation