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Honor Student
tenaciousk
Posts: 3
Member Since: ‎03-17-2013
Message 1 of 2 (239 Views)

desket 3510 will not print wirelessly

Trying to set up a new HP DeskJet 3510. I am on a windows 7 desktop, a dell inspiron 660.  The printer gives me a "connected" message in regard to my wifi network. IP address is 198.168.1.8, modem recognizes it as a connected device, computer recognizes it as default printer, but... it will not print. Whenever I try to print  something, it simply spools ntil it times out the disappears.  HP troubleshooting guides and site are no help. Any thoughts? thanks.

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 2 (220 Views)

Re: desket 3510 will not print wirelessly

I see that you are having issues with the printer printing wireless. Perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds, and plug it back in.

 

You can try to run the print and scan doctor and check the results. 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03275041

 

You can also try to set a Static IP Address and see if it helps. This will give better communication within the printer and computer. Here is a link that will help you with the wireless connection. Step 6 is the Static IP Address. 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03382650&tmp_task=solveCategory&cc=us&dlc=&lc=e...

 

Let me know how the print and scan doctor goes, before you try the seconds step. 

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