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Honor Student
gianluca_belf
Posts: 3
Member Since: ‎03-31-2013
Message 1 of 6 (2,627 Views)

how to install an hp laserjet 3050 on windows 8 64 bit. is it possible?

we have an HP laserjet 3050 (multifunction printer/fax/scanner) connected to a PC in our LAN.

there hasn't been any trouble in printing with it from any PC of our LAN, whatever the operating system, was it windows XP, Vista or win 7 64bit.

Now we have a new PC, windows 8/64 based, from which it's impossible to print on the same printer, while all other PCs are still able to print .

Does anybody have a suggestion?

 

Thank you in advance

 

With kind regards,

 

Gianluca S. Belfanti

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 6 (2,599 Views)

Re: how to install an hp laserjet 3050 on windows 8 64 bit. is it possible?

Hello,

 

I see that you're having an issue installing the drivers for your printer. Have you tried installing the print drivers from the HP website?

 

 

Remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
I really appreciate it!
 
 
THX
Honor Student
gianluca_belf
Posts: 3
Member Since: ‎03-31-2013
Message 3 of 6 (2,587 Views)

Re: how to install an hp laserjet 3050 on windows 8 64 bit. is it possible?

Thanks for your kind answer.

yes, i tried first to find the appropriate driver on the HP site. there is a driver that is said to work, but with many limitations.

at present the problem is still unsolved. any more suggestion?

Thank You in advance.

 

with kind regards,

 

G.Belfanti

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 4 of 6 (2,578 Views)

Re: how to install an hp laserjet 3050 on windows 8 64 bit. is it possible?

 

OK, remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

 

"Yes, i tried first to find the appropriate driver on the HP site. there is a driver that is said to work, but with many limitations."

 

What exactly is the issue you're having?


Are you having trouble installing the drivers? 


Does it finish installing? 

 

Can you give me a little more information about the issue you're having?

 

THX

 

Honor Student
gianluca_belf
Posts: 3
Member Since: ‎03-31-2013
Message 5 of 6 (2,561 Views)

Re: how to install an hp laserjet 3050 on windows 8 64 bit. is it possible?

first of all, thank you for your help.

 

the situation is as follows:

network with 7 PCs, with various operating systems (windows XP, vista, 7 and 8, plus a Mac. no server, simply a 8-slot hub.

the HP LJ 3050 is connected via USB to one of the PCs ( it has XP).

Every PC of the network can print on the 3050, except for the windows 8 one.

trying to install the driver, during the search for the printer, the setup program finds correctly the printer, but issues an error message like "impossible to connect to the printer" or something very similar, and the install sequence is aborted.

 

I hope the explanation is clear enough, since English isn't my language..

 

again, thanks for helping !

 

with kind regards,

 

g.belfanti

 

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 6 of 6 (2,546 Views)

Re: how to install an hp laserjet 3050 on windows 8 64 bit. is it possible?

 

Remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

 

OK, so you have multiple notebooks/desktops and the only one giving you the issue is the windows 8 desktop. Something must be blocking the printer from installing. 

Do you have a firewall on the desktop? Norton or Avast? 

 

If you're using a windows based computer can you add the printer through the print and fax folder? 

 

Also, Can you ping that IP?

 

Is the IP assigned by DHCP? If so perhaps release the IP power cycle the printer to renew and try again.

 

I look forward to your response. 


Thanks!

 

 

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