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terryk231969
Posts: 4
Member Since: ‎05-03-2012
Message 1 of 10 (5,706 Views)

hp deskjet f380 not printing

Hi can anybody guide me my HP deskjet F380 is not printing and orange light keeps flashing. The ink cartidges are practically full?

Master's Graduate
ferRX
Posts: 289
Member Since: ‎03-14-2009
Message 2 of 10 (5,703 Views)

Re: hp deskjet f380 not printing

 

Maybe this is the orange light flashing ?

 

 

If so, open the front door, remove the two cartridges, and then try to put just one cartridge and check the light.

 

  •    

 

 

1. Try first with the color cartridge, check the lights, then remove it.

 

2. Then try with the black cartridge, check the lights, then remove it.

 

  •  

 

3. Then put the two cartridges inside and check.

 

 

Tell us what is going on ?

 

Bye,

 

 

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Top Student
terryk231969
Posts: 4
Member Since: ‎05-03-2012
Message 3 of 10 (5,698 Views)

Re: hp deskjet f380 not printing

I tried this method but the orange light is still flashing??

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 4 of 10 (5,677 Views)

Re: hp deskjet f380 not printing

Hello terryk231969

 

Please check out the following article. It should help you resolve your issue.

Blinking Lights

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Top Student
terryk231969
Posts: 4
Member Since: ‎05-03-2012
Message 5 of 10 (5,667 Views)

Re: hp deskjet f380 not printing

Thankyou i carefully followed the steps you provided me but  the orange print cartridge light is stll blinking and there is an E on the display panel. What do i do now?

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 6 of 10 (5,647 Views)

Re: hp deskjet f380 not printing

Hi terryk231969,

 

Is the cartridges installed New OEM HP or Remanufactured?

 

Have you installed new cartridges?

I am an HP employee.

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Top Student
terryk231969
Posts: 4
Member Since: ‎05-03-2012
Message 7 of 10 (5,643 Views)

Re: hp deskjet f380 not printing

Tried this method and it's still not working?? What am i going to do now help please..

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 8 of 10 (5,642 Views)

Re: hp deskjet f380 not printing

Hi terryk231969,

 

Is the cartridges installed New OEM HP or Remanufactured?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
ellenor1
Posts: 1
Member Since: ‎07-16-2012
Message 9 of 10 (5,352 Views)

Re: hp deskjet f380 not printing

Hi. I kinda have the same problem. Mine is an Hp deskjet 3740, and the power button keeps blinking. I've determined that the black ink cartridge is the problem, but it's also new. I replaced it a couple of months ago, and it was working fine up until last week. I barely use the printer so I can't figure it out what happened to it. I cant even get it to print out a test page. what should I do next?
Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 10 of 10 (5,346 Views)

Re: hp deskjet f380 not printing

Hi ellenor1,

 

Ink cartridges have their own warranty dates. If you are having an issue with a OEM cartridge you will need to call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

http://www.hp.com/cgi-bin/hpsupport/index.pl

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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