02-09-2012 03:21 PM
I bought this printer on jan 4 2012. I tried to print photos yesterday and they come out with vertical lines. I check on the trouble shoot page and tried a few things but the lines are still there. The lines only show up on photos. Any suggestions?
02-13-2012 09:08 AM
Sorry to hear about your issue! I found a document that should walk you through getting your issue resolved.
Hope this helps!
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- Setting up the All-in-One (Hardware)