05-18-2009 11:34 AM
--You need to plug in the usb cable after the software prompts you to. Then the installation will be successful.
--If the istallation is successful, then check in the Device Manger-Universal Serial Bus Controllers-Composite devices. If this entry is not proper, then run the following batch file.
Start-Run-(type in) %temp% - (Check for a folder starting with 7z... folder) - ccc- util- bin- unistall_l1.bat
--Make sure the composite devices entry in the device manager is clean without any yellow or red bands
--If not the usb connection is faulty
--try connecting the usb to different port
--also try with a different usb cable
--Always make sure the usb cable is not more than 5 feet.
07-25-2010 10:05 PM
Purchased this 4500 for my mother to use primarily as a copier. It will Not normally be connected to a computer. Loaded the ink, calibrated the ink, put the printed page on the scanner to scan, printed that page and it was the last page it ever printed. I hooked up my laptop to it to sse if I got any error message. There are none. I got on the HP website and used the printer utility tool to diagnose a problem, it said there is no problem. Yet here I set, 45 minutes later with the power button blinking, paper fed in, and the status screen saying printing....oh, now it is in power save mode.
Why will no one replace this lemon for me???? It does not work!!!!!! Since it is still under factory warranty, trade me out one!!!! All we want is a working printer with out going thru the hole unplug plug do this do that so called help desk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
09-21-2011 11:07 PM
Are you getting any error message on the display UI? Can you describe to me what happens exactly when you hit "print"?
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11-18-2011 09:52 AM
Mine printer does the same thing... You hit print it begins to feed the paper and when it comes time to print it just stops. The lights flash at you and will never print a thing. You cant even fix it through the HP online update. 3rd HP printer with nothing but problems. never buying another one.
03-03-2012 10:54 AM
I just purchased this printer. It will not just print a document. I have pushed every button. I will never use the fax part so I did not connect the phone line. Otherwise, it is set up correctly. It will copy and print. What do I need to do to get it to print? Thanks (P.S. I guess I bought the wrong machine)
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation