12-11-2012 09:26 AM
hp officejet pro 8600 plus goes offline every time I shut down system and startup
I have had toi reinstall every time I start up computer.
Problem just appeard and was working great until a few weeks ago
12-13-2012 12:08 PM
This article should help with your printer offline error:
Give the steps outlined a try and let us know if it helps.
Best of Luck!
10-16-2013 07:22 PM
No. This does not "SOLVE" the problem. To solve the problem, the root cause of the problem needs to be found. I've had to several times go manually power down my printer and power it back up because it frequently decides to stop communicating with the rest of the network and show up as offline when trying to print documents. There is an inherent problem in the printer's firmware that is causing this. Of that I am certain. It's an absolute waste of my time to have me uninstalling and reinstalling drivers/software on my PC and constantly having to power cycle my computer(s) in order just print a document. There needs to be either (A) a way to send a command to force the printer back to an online state or (B) the printer needs to have it's firmware fixed so that it does not constantly go offline. This is not the first HP printer I've had that experienced this problem either. It may be the last however because I'm tired of dealing with the constant headache of having to monkey with the printer for 5 minutes to a few hours just to print a page or two that should take less than a minute in the first place.
11-11-2013 11:35 AM
I have this EXACT same problem and it's driving me crazy! as well i have about 3 or 4 instances of them that won't delete I've added the printer in every way possible, i've done it manually by ip, ive done the auto network detect. There's also 2 or three instances in the network detect which is odd but i've tried both of those.
11-13-2013 12:12 PM
I am also experiencing this issue but it is very intermittent. Sometimes it will work for weeks and other times its offline everyday after reboot. HP please help us out here.
11-14-2013 12:11 PM
After the printer is setup on the wireless network again I would follow the document for Printer Does Not Maintain Wireless Connection.
Solution two: Assign the printer an automatic static IP address should resolve the issue.
I would also update the printers firmware. Solution three: Update the printer.
You could check the causes of wireless connection issues at the bottom on url.
Make sure the routers updates are all done.
Here are some router setting to check that might also be helpful.
The router company would be able to assist you with these steps.
The wpa key setting needs to be on aes to work correctly not tkip.
If it is set to 64 bit enchyrtian then change it to 128 bit.
Mutli casting needs to be turned on.
If it is set to 5 ghz network you may need to change to 2.4 ghz.
I also included this url for wireless printing center.
Let me know if this helps.
12-10-2013 09:10 AM
I just installed the 8600 on my laptop; it prints fine. I installed the sw on a 2nd laptop, and it first printed fine. Now it sees the printer as "offline". My laptop still works fine with the printer. The printer is fine with one, is offline with the other.
My laptop is XP; the second one is Win7.
First one was not rebooted; second was probably was rebooted; if that matters.
Does anyone in HP tech support read these forums? Is there a fix available?
12-10-2013 04:09 PM
Just installed the new printer (8600 plus) and in the control panel, hardware and sound, devices and printers there is two 8600 listed. One is the HP OfficeJet Pro 8600 (Network) and the other is the Fax - HP OfficeJet Pro 8600 (Network).....both are in the offline status. I am able to print and scan even with the offline status, and I do not understant why they are showing offline. They also show offline in the PC Settings under Devices. Please let me know if you find a solution.
Windows 8 OS
Intel i7 processor
12-12-2013 10:24 AM
I understand you are both seeing your Officejet 8600's as "offline". I am going to recommend troubleshooting the problem by following a guide I have located. I will post it below for both of you.
I hope this helps!
01-03-2014 10:48 AM
HP Printers are now utter garbage. Having to constantly reboot, reinstall software to keep a stupid printer online is ridiculous. Instead of workarounds to keep you happy for a day, why doesn't HP actually FIX THE PROBLEM. The medical company I work for spends tons of money on HP printers...NOT ANYMORE!