Question
Reply
 
Top Student
sholkey
Posts: 3
Member Since: ‎06-22-2014
Message 1 of 4 (166 Views)
Accepted Solution

hp photosmart c4200. difficulty setting up my printer to my new iMAC.

4/22/14

 

Hi, 

 

I desperately need help with setting up my printer to my new iMAC.

I have been unsuccessful and get frustrated easily...  :smileysad:

 

I have an HP Photosmart C4200.

I just purchased a new iMAC that is and OSX 10.9.3

 

I have looked on line thru HP to see if I could find a driver to download...I don't know if that is what I need.

There was not a driver for the C4200

What to do??

 

Thank You....Hoping someone can help.

It would be nice if HP had someone to speak to personally

 

Sharon

HP Support Agent
JERENDS
Posts: 3,253
Member Since: ‎03-11-2014
Message 2 of 4 (145 Views)

Re: hp photosmart c4200. difficulty setting up my printer to my new iMAC.

Hello sholkey,

Welcome to the HP Support Forums!

 

Sorry to hear about the hard times trying to install the Photosmart C4200 series All-in-One. I was able to confirm that this printer does not have a HP full feature and driver to install. However, it has an equivalent driver for scanning and printer available from Apple.

 

To install this printer on 10.9 you will need to first install this driver package from the Apple website: HP Printer Drivers v.2.16.1 for OS X.

 

Once this is installed you will need to connect the USB cable and the Mac should do the rest. Let me know if this has helped.

 

Cheers,

JERENDS
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
Top Student
sholkey
Posts: 3
Member Since: ‎06-22-2014
Message 3 of 4 (132 Views)

Re: hp photosmart c4200. difficulty setting up my printer to my new iMAC.

thank you thank you.... I will try this out and report on how I did.

I come home late and tired so it may not be until the weekend.  

I appreciate your support!

 

Sharon

Top Student
sholkey
Posts: 3
Member Since: ‎06-22-2014
Message 4 of 4 (110 Views)

Re: hp photosmart c4200. difficulty setting up my printer to my new iMAC.

thank you for your help!!

all is good now!!

whew!!

sharon

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation