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Honor Student
Posts: 2
Member Since: ‎11-04-2010
Message 1 of 3 (5,142 Views)
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hp photosmart plus B210a fails to align cartridges

I have just got a hp photosmart plus B210a but it fails to align the cartridges.

 

I have tried head cleans that pass.

 

Re tried the Align cartridges but still fails.

 

 

I am using Windows 7 (64 bit).

 

Hope some one can help.

 

Many Thanks

 

 

Craig

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Re: hp photosmart plus B210a fails to align cartridges

 

Hi,

Are you using the ink cartridges that came with the printer?
The test page that was printed after running clean printhead, does it has print quality issue like the prints you see on this page?? Try to follow this troubleshooting steps too, click here.

 

If issue persisted after following these steps, call hp support at 1-800-474-6836 for any recommendations.

 

 

Hope these help! Smiley Happy

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Master's Graduate
Posts: 397
Member Since: ‎12-26-2008
Message 2 of 3 (5,135 Views)

Re: hp photosmart plus B210a fails to align cartridges

 

Hi,

Are you using the ink cartridges that came with the printer?
The test page that was printed after running clean printhead, does it has print quality issue like the prints you see on this page?? Try to follow this troubleshooting steps too, click here.

 

If issue persisted after following these steps, call hp support at 1-800-474-6836 for any recommendations.

 

 

Hope these help! Smiley Happy

Kiko
Honor Student
Posts: 2
Member Since: ‎11-04-2010
Message 3 of 3 (5,111 Views)

Re: hp photosmart plus B210a fails to align cartridges

Thanks that worked a treat.

 

Many Thanks

 

Craig

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