Question
Reply
 
Honor Student
ongman
Posts: 2
Member Since: ‎11-04-2010
Message 1 of 3 (4,415 Views)
Accepted Solution

hp photosmart plus B210a fails to align cartridges

I have just got a hp photosmart plus B210a but it fails to align the cartridges.

 

I have tried head cleans that pass.

 

Re tried the Align cartridges but still fails.

 

 

I am using Windows 7 (64 bit).

 

Hope some one can help.

 

Many Thanks

 

 

Craig

Master's Graduate
kikokixz
Posts: 397
Member Since: ‎12-26-2008
Message 2 of 3 (4,408 Views)

Re: hp photosmart plus B210a fails to align cartridges

 

Hi,

Are you using the ink cartridges that came with the printer?
The test page that was printed after running clean printhead, does it has print quality issue like the prints you see on this page?? Try to follow this troubleshooting steps too, click here.

 

If issue persisted after following these steps, call hp support at 1-800-474-6836 for any recommendations.

 

 

Hope these help! :smileyhappy:

Kiko
Honor Student
ongman
Posts: 2
Member Since: ‎11-04-2010
Message 3 of 3 (4,384 Views)

Re: hp photosmart plus B210a fails to align cartridges

Thanks that worked a treat.

 

Many Thanks

 

Craig

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation