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trishastorage
Posts: 3
Member Since: ‎01-25-2014
Message 1 of 3 (123 Views)
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hp solution center will not install

I have uninstalled all HP related programs and reinstalled.  Wireless.  HP7515.  All working fine, except that the solution center will not install so that I can scan from my computer.  I can scan at the printer.  5 hours of life, wasted.  

 

What is the answer here?

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banhien
Posts: 34,379
Member Since: ‎01-29-2009
Message 2 of 3 (117 Views)

Re: hp solution center will not install

Hi,

 

Is it a Photosmart 7515 ? For Windows, the new suite called Printer Assisstant, not Solution Center. Please double click the printer icon you can see the option is there OR please try (again for Windows):

 

Click Start > All Programs > HP > HP [your printer] > HP Scan

 

You can also find HP Scan when click Start.

 

Regards.

 

 

BH
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Honor Student
trishastorage
Posts: 3
Member Since: ‎01-25-2014
Message 3 of 3 (105 Views)

Re: hp solution center will not install

BH - a little knowledge is a dangerous thing! I am up and running. Thank you so much. T
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