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djjthebug
Posts: 2
Member Since: ‎10-04-2011
Message 1 of 14 (17,575 Views)
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i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

I have a HP Deskjet F4580 and I have the installation CD I have been trying to find a replacement but I have not had any luck.

Been trying to install the printer without the CD but no luck so I don't know what to do please help.

My system is Windows XP HP Pavilion a 450n Minitower, Intel Pentium 4 Processor, 3GHz with Hyper-Threading Technology,

512MB Ram 1 Drive, 4X DVD+RW and 48X CD-Rom Drives, Windows XP Home Edition-year 2004

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pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 2 of 14 (17,560 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

Hi djjthebug,

 

Please go to the link below to download the full feature driver for the F4580 printer.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-73705-2&cc=us&dlc=en&lc=en&...=

I am an HP employee.

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djjthebug
Posts: 2
Member Since: ‎10-04-2011
Message 3 of 14 (17,555 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

I want to thank you so much I have been working for 2 weeks trying to get this printer to work and the soluation you gave

me worked, I just wish I could find another CD to get there's got to be a place somewhere who sells backup CD's.

Thanks again The Bug

 

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pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 4 of 14 (17,549 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

Hi djjthebug,

 

Follow the steps below to access the files to burn to a CD

  1. Type %temp% in run
  2. Look for a folder that starts with 7z (example: 7zS78B1)
  3. Open the folder; the files in this folder can then be burned to a blank CD which will be the same as ordering a replacement CD.
I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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cinnamngrl
Posts: 8
Member Since: ‎07-24-2011
Message 5 of 14 (13,881 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

can I just order a replacement cd?

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lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 6 of 14 (13,877 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

@cinnamngrl, you can call HP@8004746836 and they should be able to send you a replacement CD, depending on if they have any in stock.

 

Remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

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Thanks!
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cinnamngrl
Posts: 8
Member Since: ‎07-24-2011
Message 7 of 14 (13,702 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

wrong number

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cinnamngrl
Posts: 8
Member Since: ‎07-24-2011
Message 8 of 14 (13,701 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

[ Edited ]

Ok, I just wasted an hour and a half on the phone and was given 3 different numbers to call all with no result.  Is this just a scam to tell my working printer is unusable?

 

866-684-6707

800-277-8164

800-633-3600

 

this is really rude and frustrating.  I have been transferred about 10 times and there is no replacement CD.  what a waste.  I am not even sure what the right phone number to call is.  And HP supposedly has a great reputation for sending these cds.  that's fake.  The worst was everyone asked me at least 10 useless questions, without listening to anything I said.  why can't they just set up an online link to ordering the cd?  at least then, it would take less than 2 minutes to find out that they were out of the replacement cd. 

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 9 of 14 (13,643 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

OK, you can follow this link depending on if you live outside the states.

 

Also, what printer do you have? Being you're not the creator of this thread, I don't want to assume you have the desk jet f4580. If you don't please let me know what printer you have. 

 

 

"can I just order a replacement cd?"

 

 

Are you having an issue printing? 

 

Do you just need a backup CD? 

 

Can you please give me a little more information about the issue you're having?

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cinnamngrl
Posts: 8
Member Since: ‎07-24-2011
Message 10 of 14 (13,635 Views)

Re: i have a hp deskjet f4580 and i have lost my cd i have been trying to install but no go

[ Edited ]

your link was not appropriate.  I can confirm that I have a deskjet F4580.  I am unable to download from the net.  there is nothing wrong with my printer.  I wiped my hard drive and I need to reinstall the drivers and other HP utilities.  Those are exactly the questions that bug me.  from the start all i have asked for was the cd.  is that a problem? 

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