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Student
Posts: 1
Member Since: ‎12-26-2013
Message 1 of 2 (89 Views)

i have ahp officejetj4680all in ono need to reset to factory default please help

When I print a hotmail page, the right hand side is missing.  My husband tried to reset the setting and we can't remember the original settings.  Please help.  Thanks

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HP Support Agent
Posts: 11,159
Member Since: ‎09-02-2013
Message 2 of 2 (62 Views)

Re: i have ahp officejetj4680all in ono need to reset to factory default please help

Hi Quebecanglo,


I saw your post about wanting to set your Officejet J4680 back to factory defaults. I will gladly help you by posting the instructions below. Also, I would recommend trying to print your document from other web browser to see if that helps fix the issue.


On the front of the printer:

1. Select Setup (The tool button on the right).
2. Select Tools.
3. Select Restore Defaults.

I hope this helps!

Good luckSmiley Happy

R a i n b o w 7☮☮☮

I work on behalf of HP


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