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mwoody247
Posts: 1
Member Since: ‎10-26-2011
Message 1 of 2 (694 Views)

my laptop will not let me install a printer

Every time I try install a new device (printer), I get an error message saying I cannot install a printing device.

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Bob_Headrick
Posts: 16,316
Member Since: ‎11-17-2008
Message 2 of 2 (659 Views)

Re: my laptop will not let me install a printer

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What exactly is the error message?

 

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.


Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

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