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Honor Student
EdVen
Posts: 3
Member Since: ‎05-07-2014
Message 1 of 2 (62 Views)

officeject j4680 installation issue window 7

When  start to install Officejet j4680 on windows 7 show the error on windows firewall, and do not let me turned on my laptop also has installed McAffe Total proteccion and this software turn off windows fire.

 

 

Thank you for your help

HP Support Agent
Rainbow7000
Posts: 7,806
Member Since: ‎09-02-2013
Message 2 of 2 (38 Views)

Re: officeject j4680 installation issue window 7

Hi there EdVen,

 

I noticed your posts about the installation issue you have been having with your Officejet J4680. I would like to know if you have followed the last instruction from @RnRMusicMan in your previous thread: here.

 

If not, please follow through with his steps and if the uninstall and reinstall of the printer does not help, try a Clean Boot and turning off your security and firewall Disabling and Re-enabling Your Firewall Software in Windows.

 

 

Best wishes:smileyhappy:

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