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GLJBR
Posts: 1
Member Since: ‎03-31-2012
Message 1 of 2 (1,012 Views)

photosmart c4750 scanner doesn't work since update download

Photosmart C4750, Windows 7 64-bit, Scan error:  Try scan from computer or see documentation.  I recently installed the HP driver update for this printer.  Since that install I have not been able to find the software suite to scan from the computer.  Any help is appreciated.

 

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Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 2 (997 Views)

Re: photosmart c4750 scanner doesn't work since update download

Hello GLJBR

 

Have you tried re-installing the software yet? I would suggest trying to if you have not already. Don't forget to uninstall the current software. If you continue to have problems you can use the second link below for a temporary workaround. Remember to install the Full Feature software for scanning.

 

Photosmart C4750 Software (Windows 7 64bit)

Scan in Windows without Using HP Software

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