07-22-2013 07:29 AM
Have you installed the full feature software from the HP website?
Please follow this link and install the full feature software, and let me know if you have any issues doing so.
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation