problems getting photosmart c4700 to start up (1091 Views)
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Student
Cuji
Posts: 1
Registered: ‎09-25-2009
Message 1 of 2 (1,091 Views)

problems getting photosmart c4700 to start up

Hi, I just recently received the mentioned printer but when i go to start it up it will either freeze on the loading screen or get to the alignment paper printer part but will not print. The messages that appear on the screen are messed up and stack up on eachother. I try to hook it up to my laptop via usb cable and my laptop will not recognize it.
Regents Professor
DexterM
Posts: 4,502
Registered: ‎11-17-2008
Message 2 of 2 (1,081 Views)

Re: problems getting photosmart c4700 to start up

Is the power cable of the printer connected to a surge protector/power strip? If yes, then I'd suggest connecting it a wall socket directly.
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