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Honor Student
John99
Posts: 2
Member Since: ‎12-30-2010
Message 1 of 2 (385 Views)

"Reset Power" message on HP-6310 officejet.

 
Honor Student
John99
Posts: 2
Member Since: ‎12-30-2010
Message 2 of 2 (376 Views)

Re: "Reset Power" message on HP-6310 officejet.

Replaced black ink cartridge and after loading white paper as requested during print alignment, alignment starts for about 10 seconds and then orange attention light flashes and "reset power" is displayed. Reinserted old cartridge, tried power off/on, still have problem. Any suggestions or info on how to get web access into repair manual where probable causes can be found?? Thank you.

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