Posts: 1
Member Since: ‎09-02-2012
Message 1 of 3 (2,964 Views)

user intervention required

My HP Deskjet 1000J110a printer just stopped printing and flashed "user Intervention required."  What's up with that and how do I correct it?  It's a pretty new printer.

Distinguished Professor
Posts: 3,052
Member Since: ‎02-03-2010
Message 2 of 3 (2,951 Views)

Re: user intervention required



Which is the Operating system you are using, you can also try the steps mentioned the following document.

Although I am an HP employee, I am speaking for myself and not for HP.

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Posts: 11
Member Since: ‎06-08-2012
Message 3 of 3 (2,888 Views)

Re: user intervention required

This may seem like an odd solution, but try opening and closing the access door for the ink cartridges when the message appears on the console. Does that make the print request work?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation