user intervention required (1738 Views)
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Student
midnightcat
Posts: 1
Registered: ‎09-02-2012
Message 1 of 3 (1,738 Views)

user intervention required

My HP Deskjet 1000J110a printer just stopped printing and flashed "user Intervention required."  What's up with that and how do I correct it?  It's a pretty new printer.

Distinguished Professor
DevRao
Posts: 2,504
Registered: ‎02-03-2010
Message 2 of 3 (1,725 Views)

Re: user intervention required

Hi,

 

Which is the Operating system you are using, you can also try the steps mentioned the following document.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00113719&cc=ad&dlc=en&lc=en

Although I am an HP employee, I am speaking for myself and not for HP.

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Top Student
Unique_name
Posts: 11
Registered: ‎06-08-2012
Message 3 of 3 (1,662 Views)

Re: user intervention required

This may seem like an odd solution, but try opening and closing the access door for the ink cartridges when the message appears on the console. Does that make the print request work?

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