what does the code 83c00009 mean on hp photosmart b210e (2248 Views)
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Student
jmgrawe
Posts: 1
Member Since: ‎04-04-2012
Message 1 of 9 (2,248 Views)

what does the code 83c00009 mean on hp photosmart b210e

We have the error code 83C00009 on our HP photosmart B210E printer.  What is the problem?

Intern
vsingh13
Posts: 19
Member Since: ‎04-03-2012
Message 2 of 9 (2,245 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

Hi

 

clink on the link below

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973

 

 

Regard
Vini
Student
position
Posts: 1
Member Since: ‎01-31-2013
Message 3 of 9 (1,762 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

my printer has a blank blue screen and the code 83C00009 on it and wont print.  what does this mean and how do I reset it??

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 4 of 9 (1,753 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

This article should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en

Give the steps a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Tutor
boriski
Posts: 11
Member Since: ‎04-25-2012
Message 5 of 9 (1,750 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

How do you think that your post relates to the question being asked (Error code 83c00009)?

I could have just picked at random any generic HP "solution" and posted that. How does the person asking grade your response as the opposite of Kudos? What is the point of HP printers giving error codes if one cannot relate that to a specific problem?

Tutor
boriski
Posts: 11
Member Since: ‎04-25-2012
Message 6 of 9 (1,729 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

Just to let you know that HP have now *after a year* found a reason to remove my original post because it contains some uncomfortable truths, namely

1. HP customer service is non-existent. Its ranked in the bottom 20% for customer service.

2. There are many of these 83c00009 errors which are "unexplained", just use google.

3. HP's really helpful generic "solution is "Hey, trying turning the power off then back again and disconnecting the USB lead (which most people don't use anyway-*clue* its a wirelesss printer)"

4.Google for ""planned obselescence"

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 7 of 9 (1,707 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

 

boriski,

 

My apologies, the solution to numerous alpha numeric codes displayed on the unit can be found in the article linked above and was posted in reply to position's post. If those steps do not work the printer likely requires servicing. You can reach out to support -- at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl -- for servicing options.

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
83c00009
Posts: 1
Member Since: ‎03-05-2013
Message 8 of 9 (1,645 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

this new printer only use 1 weak come problem pls need me solution this error

Tutor
boriski
Posts: 11
Member Since: ‎04-25-2012
Message 9 of 9 (1,614 Views)

Re: what does the code 83c00009 mean on hp photosmart b210e

Once again HP have removed my post because it tells an uncomfortable truth.

The proposed solution at the link specified is not a solution. Its just some generic instruction which literally says "turn the pirnter off and then back on". If you search on google for "hp printer error code 83c00009 " you will find many unexplained occurences of this and HP will not answer the question that everyone asks which is, "What does the error code 83c00009" mean? It occurs often enought to enough people for some explanation from HP.

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