Question
Reply
 
Honor Student
Seife
Posts: 3
Member Since: ‎12-04-2013
Message 1 of 11 (7,370 Views)

windows 8.1 compatability with HP Deskjet 2050 j510 printer

After installing windows 8.1, i couldnt print from my HP Deskjet 2050 j510  printer. Please help.  Thank you

PhD Student
Dot4
Posts: 770
Member Since: ‎11-17-2009
Message 2 of 11 (7,356 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Seife,

 

   Click on this link and download the utility and see if it fixes your issue.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-123410-2&cc=us&dlc=en&lc=en...

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Honor Student
Seife
Posts: 3
Member Since: ‎12-04-2013
Message 3 of 11 (7,346 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

i tried the link you sent me but it does not work. it stacks at the final step; takes hours...

 

 

PhD Student
Dot4
Posts: 770
Member Since: ‎11-17-2009
Message 4 of 11 (7,332 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Seife,

 

   Sorry about that here is another link that you can use

 

 

www.hp.com/go/tools.

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Honor Student
Seife
Posts: 3
Member Since: ‎12-04-2013
Message 5 of 11 (7,309 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Hello,

 

Thank you for sending me another link to download but it does not work. i still need your help.

HP Support Agent
Advance23
Posts: 2,723
Member Since: ‎09-03-2013
Message 6 of 11 (7,292 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Hi Seife,

 

I understand that you cannot print after upgrading to Windows 8.1.  I will try my best to help you get the printer working. Have you tried Uninstalling the Printer Software and then download HP Printer Install Wizard for Windows and run it. It will find the correct software and drivers for Windows 8.1? If you are still having an issue try going to Search and type in Cmd and open Command Prompt - type in sfc /scannow and press enter. This will check your operating system for any file corruptions.

 

Let me know if this helped or if you need further assistance.

 

Thank you,

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" by the Reply to say “Thanks” for helping!



~Advance23~
I work on behalf of HP
Student
zakonpza
Posts: 1
Member Since: ‎03-03-2014
Message 7 of 11 (6,291 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

zakonpza

PhD Student
Dot4
Posts: 770
Member Since: ‎11-17-2009
Message 8 of 11 (6,280 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

Seife,

 

    Here is another link, but the link I sent you works fine for me.  If this link does not work let me know.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

 

 

I was an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
Student
chemo14
Posts: 1
Member Since: ‎04-14-2014
Message 9 of 11 (4,669 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer

necesito drives de impresora hp deskjet 2050

Student
KASA
Posts: 1
Member Since: ‎04-24-2014
Message 10 of 11 (4,249 Views)

Re: windows 8.1 compatability with HP Deskjet 2050 j510 printer


Seife wrote:

After installing windows 8.1, i couldnt print from my HP Deskjet 2050 j510  printer. Please help.  Thank you


 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation