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2 sided Printer accessory on officejet 7310xi does not work with windows 7 64-bit (69 Views)
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Honor Student
hickory6
Posts: 2
Registered: ‎04-15-2012
Message 1 of 3 (71 Views)

2 sided print accessory with windows 7 -64 bit

[ Edited ]

Running windows 7 - 64 bit with Hp officejet 7310xi with 2 side print accessory. I cannot print 2 sided automatically. I cannot download Hp print director although I do have the Solution center. I am able to print 2 sided manually. Any help appreciated!

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Honor Student
hickory6
Posts: 2
Registered: ‎04-15-2012
Message 2 of 3 (69 Views)

2 sided Printer accessory on officejet 7310xi does not work with windows 7 64-bit

Automatic printing on 2 sides worked fine with windows XP. After upgrading to windows 7 64-bit automatic 2 sided printing is no longer availabe.. Manual 2 sided printing is available.  The fixes available on line refer to HP Print Director which I do not have and have been unable to download. I have the HP Solution center, but have not been able to fix the problem with that program.

Thank you for your help

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Dean
Bob_Headrick
Posts: 11,981
Registered: ‎11-17-2008
Message 3 of 3 (63 Views)

Re: 2 sided Printer accessory on officejet 7310xi does not work with windows 7 64-bit

The driver defaults to the duplexer being "not installed".  Set the duplexer to "installed" in the driver as described in the Vista/Windows 7 Duplex Printing Troubleshooting Guide here.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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