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Re: 2300dn stops working due to inactivity (connected via network) (234 Views)
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Honor Student
hassanm
Posts: 2
Registered: ‎06-29-2009
Message 1 of 2 (260 Views)

2300dn stops working due to inactivity (connected via network)

[ Edited ]

Hi, I recently installed a 2300dn, it's connected via network cable directly to router. Everything else accesses it using their wireless connection to router. When it was started and configured, things printed out perfectly. But then after a while of inactivity, the printer won't connect to anybody. Nobody can print, when trying to ping the IP address manually assigned on the printer, I get this

Pinging 192.168.1.253 with 32 bytes of data:
Reply from 192.168.1.69: Destination host unreachable.
Request timed out.
Reply from 192.168.1.69: Destination host unreachable.
Request timed out.

 

.69 being the ip address of my laptop that I am pinging from. The only solution is to go to the printer, turn it off and on again. Is there a way to get this working?

 

I also cannot connect to the webpage built into the printer.

 

I've also tried restarting the router from my browser, still no luck

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Intern
Jits007
Posts: 41
Registered: ‎10-21-2009
Message 2 of 2 (234 Views)

Re: 2300dn stops working due to inactivity (connected via network)

Please try HP Home Network Diagnostic Utility. Please download it from hp.com

 

http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=mp-7...

 

 

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