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10-26-2010 09:57 AM
When printing using the Booklet print feature on this printer the page size is significantly reduced. I can print a page normally to 8.5 x 11 and the page size and margins are correct. But if I print the same document to 11 x 17 using the booklet printing feature, the page is reduced to about 60% the original size.
I spent 2 hours on the phone with tech support to no avail, case number 8043930540. There seems to be a problem with the driver. There is no scaling option in booklet printing.
I bought this printer expressly for the purpose of using the booklet print feature to print 8.5 x 11 on 11 x 17 paper, but do not want the pages shrunk to 2/3 the size.
How do I resolve this issue?