This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Business Inkjet 2230 Splitting pages with Vista (1231 Views)
Reply
Student
Twissel145
Posts: 1
Registered: ‎04-22-2009
Message 1 of 3 (1,345 Views)

Business Inkjet 2230 Splitting pages with Vista

After attaching my Inkjet 2230 printer with the USB to Parallel conversion cable to my new computer running Vista, I am having print issues where a document will not format correctly to print a full page. Even the installation test sheet breaks about 1/3 of the way down the page and finishes up on a second sheet. A two page document actually takes 4 sheets to print.

 

This is quite a problem trying to print multi-page documents. Sometimes page one comes out correctly, sometimes it doesn't. I was forced to print out a 16 page document by selecting "print current page" over and over. Even the XP computers on my network, that used to print perfectly to this printer, have multiple pages output, now that the printer is hooked up to a Vista computer.

 

The Vista system selected Business Inkjet 2280 HPA as the preferred printer driver. I tried to select the 2230 from the menu, but when restarting the Vista computer it recognizes and reinstalls the printer as the model 2280 HPA.

 

Any Ideas?? I have more invested in ink cartridges right now than a new printer would cost.

 

Please use plain text.
Dean
Bob_Headrick
Posts: 11,967
Registered: ‎11-17-2008
Message 2 of 3 (1,233 Views)
Please use plain text.
Dean
Bob_Headrick
Posts: 11,967
Registered: ‎11-17-2008
Message 3 of 3 (1,231 Views)

Re: Business Inkjet 2230 Splitting pages with Vista

I would suspect the issue relates to the USB-paralell converter.  I have seen many reports of issues with these in Vista (and XP...).  As for the 2280 vs 2230 driver, the driver is the same and this should not be an issue.

 

If you have a desktop computer your best bet may be to install an inexpensive parallel port card.

 

If you have the optional two-sided duplexer you will need a patch available here.

 

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
Please use plain text.