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C309 software (80 Views)
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Bernie2012 Honor Student
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Bernie2012
Posts: 3
Registered: ‎04-26-2012
Message 1 of 3 (117 Views)
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C309 software

‎04-26-2012 10:40 AM

I used to use printing software with my HP photosmart but I upgraded my computer/operating system (windows 7) and now it is different.  The software does not allow me to manage different size photos on different size paper (For example I cannot make 2 wallets on a 4 x 6. It also does not allow me to move the contents of the picture up and down to pick the best view).  I used to have a series 8200 and now have a C-309.  I may have been using old software and now it is gone.  When I load the new software/drivers, it does not allow you to do as many things.

 

I want to go back to the way it used to be.  Please help.

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 3 (100 Views)
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Re: C309 software

‎04-27-2012 11:11 AM

Hi there,

This article may help with  the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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Bernie2012 Honor Student
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Bernie2012
Posts: 3
Registered: ‎04-26-2012
Message 3 of 3 (80 Views)
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C309 software

‎05-08-2012 10:50 AM

Hello John B.

 

I followed your recomendation and unfortunately it is the same.  Maybe it is something that is there but I am not using correctly.  Once the C309 software is installed, how do you actualy open a picture and print it?  Do you use Windows Live Photo Gallery?  I tried using it and it does not allow me to print wallet size photos on 4 x 6 paper and it does not allow me to reposition the photo on the paper to get my subject in the frame.  These are two examples of what I used to be able to do on the previous software. How are you supposed to perform these basic functions?

 

THANK YOU,

Bernie

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