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04-26-2012 10:40 AM
I used to use printing software with my HP photosmart but I upgraded my computer/operating system (windows 7) and now it is different. The software does not allow me to manage different size photos on different size paper (For example I cannot make 2 wallets on a 4 x 6. It also does not allow me to move the contents of the picture up and down to pick the best view). I used to have a series 8200 and now have a C-309. I may have been using old software and now it is gone. When I load the new software/drivers, it does not allow you to do as many things.
I want to go back to the way it used to be. Please help.
04-27-2012 11:11 AM
This article may help with the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
05-08-2012 10:50 AM
Hello John B.
I followed your recomendation and unfortunately it is the same. Maybe it is something that is there but I am not using correctly. Once the C309 software is installed, how do you actualy open a picture and print it? Do you use Windows Live Photo Gallery? I tried using it and it does not allow me to print wallet size photos on 4 x 6 paper and it does not allow me to reposition the photo on the paper to get my subject in the frame. These are two examples of what I used to be able to do on the previous software. How are you supposed to perform these basic functions?