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Can not connect with device- HP officejet 4500 all in one wireless-printer offline (401 Views)
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2GRF Student
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2GRF
Posts: 1
Registered: ‎04-26-2012
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Can not connect with device- HP officejet 4500 all in one wireless-printer offline

[ Edited ]

‎04-26-2012 03:34 PM - edited ‎04-26-2012 03:52 PM

I have spent 2 days now trying to get my wireless printer to print wirelessly.  I have hooked it directly to my router via ethernet, connected directly to computer via usb, downloaded the latest software, and rebooted.  I am still gettine this message:

"Some components installed on your computer were developed for another version of HP Utility. These components will not be loaded and some functionality related to your device will not be accessible. Please click HP Support item on the toolbar to visit HP Online Support site and download the latest versions of HP software."

ANYONE??

I am using Mac os 10.6.8

I can print using the usb but can not print wirelessly

as soon as I take the USB off the printer goes off line

 

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Associate Professor Associate Professor
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Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
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Re: Can not connect with device- HP officejet 4500 all in one wireless-printer offline

‎04-27-2012 08:22 AM

Hey there,

 

Just wanted to make sure you are using the correct version of the full feature software and universal driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw_lang=&product=39194...

 

Ensure that you are selecting the Mac OSX 10.4/5/6 driver (second option) for installation.

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

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