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02-07-2011 07:09 PM
I got a new laptop with Windows 7 64 bit Pro. The disk for my Photosmart 2610 doesn't work with W7 so I downloaded the latest software from the website to install. It says it installs OK, but the HP Solution Center is missing. I've tried uninstalling everything HP and still the latest software won't install the Solution Center(it says it is alteady installed, the computer and the HP Scan Diagnostics says it is not there). Is there any way to get the HP Solution Center? I really liked being able to scan multi-page documents into a PDF (as I did when I had my old XP laptop).
02-08-2011 05:00 PM
I have a similar problem with the C309a on a Vista 64 bit machine and am completely FRUSTRATED! All I want is the darn Solution Center software to work again. The wireless printer works fine but I can't scan or use any of the other functions. I have downloaded and reinstalle the latest software, re set up the wirelss function etc. but it just won't work. HP needs to correct this. I see a lot of us with a similar problem. Just give us back our software, please!!!