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Desk jet 1000-j110 reinstall problem (97 Views)
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onisius69 Student
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onisius69
Posts: 1
Registered: ‎02-23-2012
Message 1 of 2 (97 Views)
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Desk jet 1000-j110 reinstall problem

‎02-23-2012 06:47 AM

After HD problem and reformat my desk jet 1000-J110 will not install properly in Windows XP. Install goes without hitch but when you click on desktop icon it asks to connect printer with usb or continue without connecting. Does not go to app with Action or printer maintenance. Acts as if printer not connected yet.(?) Windows recognizes printer on power up and am able to print docs

without problem. Printer is confirmes as default and ready. Unable to perform any maintenance apps. Have fully uninstalled HP software and tried to reinstall from disk and HP download center software both basic and full versions 4xs with same result. First

install was perfect. Any attempt to install on any other HD ends with same result. Have never had an issue with any other brand of

printer I have owned doing this. Also no error messages.

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pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 2 of 2 (75 Views)
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Re: Desk jet 1000-j110 reinstall problem

‎02-27-2012 05:48 AM

Hi onisius69, 

 

Run the steps in the following document. Let me know if you still have the same issue?

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266743&tmp_task=solveCategory&cc=us&dlc=en&la...

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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