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Excel 2010 crashes when HP Photosmart C7280 is the default printer (449 Views)
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wt61 Student
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wt61
Posts: 1
Registered: ‎06-02-2012
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Excel 2010 crashes when HP Photosmart C7280 is the default printer

‎06-02-2012 07:04 AM

I am using Windows 7, 64-Bit with MS Office 2010.  Excel 2010 crashes when HP Photosmart C7280 is the default printer.  I have used other printers as the default and Excel 2010 does not crash.  Need help asap.

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Distinguished Professor Distinguished Professor
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SeanS
Posts: 3,102
Registered: ‎11-22-2011
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Re: Excel 2010 crashes when HP Photosmart C7280 is the default printer

‎06-04-2012 01:09 PM

Does this happen in any other applications? Make sure you have updated Office as I have seen Office 2010 cause issues with HP printers.

 

Best of luck

-SeanS

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Distinguished Professor Distinguished Professor
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SeanS
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Re: Excel 2010 crashes when HP Photosmart C7280 is the default printer

‎06-04-2012 01:11 PM

I did some more research and found this which solved the issue for some users on the microsoft forum. Try this:

 

File > Options > Advanced > General : uncheck Enable multi-threaded processing .

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Fairmana Honor Student
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Fairmana
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Registered: ‎10-16-2012
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Re: Excel 2010 crashes when HP Photosmart C7280 is the default printer

[ Edited ]

‎10-16-2012 07:34 AM - edited ‎10-16-2012 07:35 AM

I have the same problem with Excel 2010 crashing or not being able to save unless I remove my HP C4480 inkjet "All in One" printer as the default printer.  I've looked for a patch (no luck), and the above solution with changing the option in Excel for hyperthreading seems to have worked for me.  Finally, a solution to this frustrating problem!  I've searched around and hadn't found that solution prior to this, so thanks a million!  Kudo's for you!

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