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04-06-2012 12:39 PM
Every few weeks, my Officejet Pro L7590 prints only half a page, then starts spitting out pages with one line of gibberish on them. I have to uninstall the software and reinstall it to make it work again, but it only last for a couple of weeks before it starts doing it again. The printer is 4-5 years old, and recently a friend downloaded updated drivers for it, but that didn't fix it. It worked for a few weeks, and now is printing half pages again. Can somebody please help me? Also, I can't turn the thing off. The 'OFF' button just blinks and the window says "SHUTTING DOWN" forever, and I have to unplug it to get it to power off.
06-20-2012 04:23 PM
Hey there. You didnt not state what operating system you are using. If your using Windows I would recommend running the HP Print & Scan Doctor
Let me know if this helps resolve the issue. If not post back with any details and we can go from there.