HP C4385 All In One is the worst printer I've ever bought [ Edited ]

[81firebird]

I will never buy another HP printer or other HP product for the rest of my life. I purchased a HP C4385 Photosmart All In One printer and it has been absolutely terrible from day one. First when installing it screwed up my LAN so bad that I had to spend hours on a live chat with Lynkys to get my network up and running. HP software would automatically delete my current network to establish its own for the wireless printer connection. After many attempts I gave up on trying to connect the printer wirelessly, which was one of the main reasons I bought this model.

Somehow the printer's software and drivers mysteriously delete themselves because I've had to reinstall the software and drivers around 15-20 times. When I go to use the printer, it will show it as a new device and that I need to install the software and drivers. This isn't a problem with my computer. It doesn't happen with any other device I use- other printers, camera, flash drives, etc. I have downloaded any updates but they do not help.

The monitoring software is constantly running with 3 or 4 HP process running at all times using up my RAM. The alignment is constantly off and when I go to align it gives me another nonsense error message because it doesn't acknowledge the alignment paper.

To top it off, after using about half the ink in a cartridge it won't print anymore because it says the print cartridge is missing or empty when I know its not. I have tried every troubleshooting tip offered and none of them work.

I am sure this will end up in another {Content Removed: no legal discussion permitted} due to faulty equipment knowingly being sold. I don't want my money back, I want the 50 hours I have wasted dealing with all of the {Content Removed: Language Filter Evasion} this printer has caused me.

Thanks a lot HP for selling me a piece of junk device. I used to respect you and the products you sold. Not anymore I will purchase another HP product because of the frustration this one has caused me.

[Ganech]

I fully agree with this complaint.  Curiously, I have faced similar problems like him.  Frequently, I have seen the messages like "paper jam ", "Cartridge missing" while there wasn't any paper jam and genuine brand new cartridges were already installed.  My experience is worse than his.  I could hardly use it for more than one week!  What is worse the wireless operation could never be achieved. Now this printer is lying discarded. 

It really beats all logic that why should one not be able to scan a document (say -- to save the image on the hard disk for possible future use) even if there was so called paper jam or missing cartridge? 

Also, it is virtually impossible to delete any job once you have clicked the button print.  The printer would keep on retaining the job, making the printing of other jobs impossible,  unless perhaps you uninstall it and then re-install!  Why can't HP find a solution to this problem?

I join his sentiments that I would refrain from buying any HP product in future.