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I have a HP 3050A - J611 series - Can not change quality to Draft or Best (1192 Views)
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Student
Malygris
Posts: 1
Registered: ‎02-20-2012
Message 1 of 8 (1,261 Views)

HP Deskjet 1000 cannot change to draft mode

I've had an HP Deskjet 1000 printer for a few months and I just noticed today that I cannot change the print quality in the settings. I uninstalled the driver, downloaded the full driver package and reinstalled, but I'm still having the same problem. When I go into the printer settings and try to adjust the resolution via the dropdown, it says the resolution settings are informational only and cannot be changed.

 

It's working fine otherwise but naturally this is a problem. Someone claimed in another thread about the same thing that it's an intentional change to the software to force people to burn through ink more quickly. Is there any truth to that? What can I do to change this setting?

 

Currently running Windows 7 64-bit, by the way, and have had no other problems with either hardware or software. Thanks in advance.

 

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pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 2 of 8 (1,198 Views)

Re: HP Deskjet 1000 cannot change to draft mode

Hi Malygris, 

 

At the time this driver was made, this was by design. Try doing an “Add a printer” from the printers folder, and install the Deskjet 990c driver. This should give you more flexibility / options with the print quality settings. Have a wonderful day.

 

Follow the instructions below:

1. Open devices and printer

2. Click Add a printer

3. Click Add a local printer

4. From the Use existing port select the USB option, and then click next

5. Click on the Windows Update button to get all support window 7 drivers updated

6. Once update is finished. Click on HP from left menu, and then select the Deskjet 990c from the right menu, and then click next. 

7. Follow the remaining instructions to complete the installation. 

 

Once you have the 990c printer added make sure it is the default printer, and then try printing to your Deskjet 1050 printer using this driver.

I am an HP employee.

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*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
rsaxy
Posts: 2
Registered: ‎02-27-2012
Message 3 of 8 (1,192 Views)

I have a HP 3050A - J611 series - Can not change quality to Draft or Best

With my printer, when I go to the printer properties, the options for draft or best quality are not able to be clicked on. I have many draft quality papers that I need to print for my students. How can I change this?

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 4 of 8 (1,183 Views)

Re: I have a HP 3050A - J611 series - Can not change quality to Draft or Best

[ Edited ]

Hi rsaxy

 

At the time this driver was made, this was by design. Try doing an “Add a printer” from the printers folder, and install the Deskjet 990c driver. This should give you more flexibility / options with the print quality settings. Have a wonderful day.

 

Follow the instructions below:

1. Open devices and printer

2. Click Add a printer

3. Click Add a local printer

4. From the Use existing port select the USB option, and then click next

5. Click on the Windows Update button to get all support window 7 drivers updated

6. Once update is finished. Click on HP from left menu, and then select the Deskjet 990c from the right menu, and then click next. 

7. Follow the remaining instructions to complete the installation. 

 

Once you have the 990c printer added make sure it is the default printer, and then try printing to your Deskjet 3050 printer using this driver.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Student
KijanaMsafi
Posts: 1
Registered: ‎09-21-2012
Message 5 of 8 (726 Views)

Re: I have a HP 3050A - J611 series - Can not change quality to Draft or Best

This solution did not worj for mine.  The Draft option under 'Quality Settings' is still grayed out. Is there another way od going about this please?

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 6 of 8 (724 Views)

Re: I have a HP 3050A - J611 series - Can not change quality to Draft or Best

Hi KijanaMsafi,

 

Need to make sure that the Deskjet 990c driver is set to default. When you are printing from the application program you will need to access the Print Preferences to change to the Draft mode printing.

 

1.jpg

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*Say thanks by clicking the "Kudos! Star" which is on the left*

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Student
maulidin
Posts: 1
Registered: ‎05-10-2013
Message 7 of 8 (98 Views)

Re: I have a HP 3050A - J611 series - Can not change quality to Draft or Best

[ Edited ]

I have Hp Deskjet 1000 printer, same case. I need to print in a draft mode, and I did exatcly what you told me to update driver to 990c. After instalation is done and set it on default, I tried to print using 990c driver. it said that "error". So I still cant use the driver. What sould  I do? and I still have deskjet 1000 driver installed. or maybe should I uninstalled that driver first.

I really need an answer, Thank you.

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 8 of 8 (84 Views)

Re: I have a HP 3050A - J611 series - Can not change quality to Draft or Best

[ Edited ]

Hi maulidin, 

 

Have you tried using a new USB cable or USB port on the computer?

 

Do you have a USB hub between the printer and computer?

 

We need to verify if the printer is working or you are having a communication problem between the printer and computer. The easiest way to verify this would be to install the printer on a different computer, and see if you are able to print. If you are not able to print to the printer when installed on another computer it is possible that the printer is having a hardware failure. Let me know what you find out?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.