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05-23-2012 12:14 PM
I just got windows 8 on my laptop and am trying to load the drivers and am running into roadblocks. It is not showing drivers for windows 8 and when I try using windows 7, it says wrong operating system. This is a pretty new printer/fax/scanner and I really
like to still use it. Can anyone help me please? Thanks!
05-24-2012 11:49 AM
Hey there. Which version of Windows 7 are you using, 64 bit or 32 bit? I have attached both links below since I did not know which version you are using:
Hope this helps!
05-27-2012 06:31 PM
Ok, I've had this printer for a little over a year now and was attempting to reinstall in on my laptop after I returned from overseas but now every time I try I get an installation failed message. I've gone through everything I've been able to find on the website from changing the startup processes in msconfig to downloading the troubleshooters that are available here, but still can't figure out why it won't install correctly. Any help would be greatly appreciated.
05-31-2012 08:53 AM
Are you using Win 8 or Win 7? If you on Win 7 give this document a shot: 'Device Driver Software Was Not Successfully Installed' Message Displays in Windows 7 When Installin...
Let me know how this works!
09-18-2012 02:55 AM
I installed Windows 8 Beta on my laptop. I could not install the printersoftware.
I can use basic printing functions as the Windows drivers support that by default. However I cannot scan documents/pictures.
When do you have an updated version ready that supports Windows 8 ??
09-20-2012 01:07 PM
HP won't have any drivers available for download until Windows 8 actually releases, which is planned for October 26th. Until then, take a look at this page: www.hp.com/go/windows8. It is your one-stop-shop for all things relating to Windows 8 from HP. At the bottom of the page, there's a link to a list of HP Printers that will be supported in Windows 8 (http://h10025.www1.hp.com/ewfrf/wc/document?docnam
I hope that helps!
01-05-2013 10:27 AM
I bought an HP deskjet 3050 all-in-one about 4 months ago and a couple weeks ago I bought a laptop. They are incompatible as the laptop uses Windows 8. Can anyone please help. Windows 8 has already been launched and there are no supporting drivers available. Thank you.
01-07-2013 12:18 PM
Below is a link to the Full Feature Software for the Deskjet 3050 J610 for Windows 8.
HP Deskjet 3050 Full Feature Software and Drivers
If you have any problems installing the driver please post the exact error you receive and how the printer is connected. Also include if you are using Windows 8 or Windows 8 RT (tablet).
When a solution is found please mark the post that solves your issue.