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HP Deskjet F4480 installati on problems
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04-20-2010 02:31 PM
I have installed, uninstalled, installed, uninstalled my HP Deskjet F4480 which I purchased new today. When I go into HP Solutions Center and click on Scan I keep getting an error: A required software component was not found or was improperly installed.
Error Info 8, [(8,0,0]
When I click to print, I then get an error that says hpqcutil.dll not found.
I have tried to download this alone...I have been working on this for 3+ hours today. Please help me.
Thanks.
Solved! Go to Solution.
Re: HP Deskjet F4480 installati on problems
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04-20-2010 02:32 PM
What operating system?
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Re: HP Deskjet F4480 installati on problems
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04-20-2010 04:40 PM
Windows XP operating system. Sorry I didn't get right back to you
Re: HP Deskjet F4480 installati on problems
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04-20-2010 05:29 PM
On your printer software CD, search for an "L3" uninstaller. Run it.
Now, download the software from hp support site.
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Re: HP Deskjet F4480 installati on problems
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04-20-2010 07:07 PM
I found L3, uninstalled and re-installed from HP Support site.
I can now scan pictures and documents and copy from the Solution Center. But when I try to print a picture from the Solution Center, I still get the error hpqpse.exe, Unable to locate component. This application has failed to start because hpqcutil.dll not found. I am not sure how important this is? I can print pictures by picking the picture and then printing. Will this work? If not, how do I get the hpqcutil.dll. I have searched the internet to download it, but nothing seems to work.
Thanks
Re: HP Deskjet F4480 installati on problems
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04-20-2010 08:26 PM
Well, I guess this is progress!
I would say there are better applications from which to print photos. Have you ever used Google's Picassa?
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